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Careers at GenXcel

Build capability. Solve real problems. Keep learning.

Join teams working across managed IT, cybersecurity, networks, cloud, consulting, talent and customer success.

Current openings

Join our technology and sales teams

OPEN FOR APPLICATIONS

SOC Manager

Lead security operations, develop analysts and coordinate customer incident response.

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Key responsibilities

Lead SOC delivery, shift planning, analyst allocation and escalation management.
Coordinate incidents from investigation and containment through recovery and lessons learned.
Oversee SIEM, EDR/XDR and SOAR use, detection tuning and threat-hunting priorities.
Maintain playbooks, monitor agreed service levels and present security reports to customers.
Mentor analysts and coordinate with customer IT, security and management teams.

Skills and experience

Experience leading SOC operations and handling significant security incidents.
Hands-on understanding of SIEM, endpoint detection, incident response and MITRE ATT&CK.
Clear customer communication, team leadership and service governance; MSSP experience preferred.

Experience required: 10–12 years of relevant cybersecurity experience, including SOC leadership and incident management.

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OPEN FOR APPLICATIONS

SOC Analyst

Investigate security alerts and help protect customer environments through disciplined monitoring and response.

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Key responsibilities

Monitor SIEM, EDR/XDR and other agreed security sources; triage and prioritise alerts.
Investigate endpoint, identity and network events using logs and available evidence.
Document incidents, timelines, findings and escalation decisions.
Carry out authorised response actions under playbooks and coordinate with senior analysts.
Support detection tuning, threat research and clear shift handovers.

Skills and experience

Knowledge of networking, Windows/Linux, common attack techniques and log analysis.
Practical familiarity with a SIEM or endpoint-security platform.
Analytical thinking, accurate documentation and clear communication; MSSP experience preferred.

Experience required: 3–5 years of relevant experience in SOC monitoring, security investigation and incident response.

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OPEN FOR APPLICATIONS

Cybersecurity Pre-sales

Translate customer security needs into practical proposals and technical solution designs.

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Key responsibilities

Gather customer requirements, current-state information and business priorities.
Develop security solution designs, proposals and bills of quantity.
Support demonstrations, presentations and agreed proof-of-concept activities.
Coordinate with sales, delivery teams and vendors on scope, dependencies and assumptions.
Prepare technical responses and hand over agreed requirements to delivery teams.

Skills and experience

Understanding of network security, SIEM, EDR/XDR, cloud security and managed services.
Strong presentation, writing and customer-discovery skills.
Ability to explain technical choices, limitations and deployment considerations clearly.

Experience required: 3–5 years of relevant experience in cybersecurity pre-sales, solution consulting or technical solution design.

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OPEN FOR APPLICATIONS

SOC Analyst Internship

Develop practical SOC skills through supervised monitoring, analysis and documentation activities.

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Key responsibilities

Learn log sources, alert types, triage methods and security playbooks.
Assist with supervised alert review and basic investigation in authorised environments.
Document observations, evidence and learning outcomes.
Practise networking, endpoint-security and incident-analysis fundamentals.
Participate in mentoring, lab exercises and team knowledge-sharing sessions.

Skills and experience

Students or graduates with an interest in cybersecurity and technology operations.
Basic networking and Windows/Linux knowledge, with willingness to learn.
Careful documentation, ethical handling of information and reliable teamwork.

Experience required: 0–1 year; freshers and students with basic networking and cybersecurity knowledge are welcome.

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OPEN FOR APPLICATIONS

Inside Sales Intern

Support prospect research, outreach and sales coordination for IT products and services.

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Key responsibilities

Research target organisations, decision-makers and relevant business needs.
Assist with phone and email outreach using approved messaging.
Qualify enquiries, schedule meetings and coordinate follow-ups with the sales team.
Maintain accurate lead records and activity updates in the agreed sales system.
Learn the product and service portfolio and help prepare sales collateral.

Skills and experience

Clear spoken and written communication and an interest in technology sales.
Basic spreadsheet, email and business-research skills.
Organisation, persistence and a professional approach to prospects.

Experience required: 0–1 year; freshers and students interested in IT sales and business development are welcome.

Apply now

OPEN FOR APPLICATIONS

Field Sales Intern

Support customer-facing sales activities, local prospecting and requirement gathering.

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Key responsibilities

Assist with planned customer visits and local prospecting activities.
Understand customer needs and document requirements for the sales team.
Support presentations and product or service discussions with senior colleagues.
Coordinate quotations, meeting notes and follow-up actions.
Maintain accurate visit records and share market feedback with the team.

Skills and experience

Strong interpersonal skills and an interest in IT products and solutions.
Willingness to travel for assigned customer visits; arrangements are confirmed by HR.
Professional communication, time management and reliable follow-through.

Experience required: 0–1 year; freshers and students interested in customer-facing IT sales are welcome.

Apply now

OPEN FOR APPLICATIONS

vCISO — Virtual Chief Information Security Officer

Guide customer security strategy, governance and risk decisions at an executive level.

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Key responsibilities

Assess security maturity and develop prioritised security roadmaps.
Advise on policies, governance, risk treatment and applicable control frameworks.
Guide incident readiness, response governance and business-continuity coordination.
Review security programme progress, supplier risks and investment priorities.
Present risk and security performance clearly to business leaders and technical teams.

Skills and experience

Senior experience in security leadership, risk management and advisory work.
Practical understanding of security operations and frameworks such as ISO 27001 and NIST.
Ability to connect technical risks with business decisions and communicate with executives.

Experience required: 12+ years of relevant cybersecurity experience, including at least 3 years in security leadership, governance or advisory roles.

Apply now

OPEN FOR APPLICATIONS

vCTO — Virtual Chief Technology Officer

Shape technology architecture and roadmaps aligned with customer business goals.

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Key responsibilities

Assess current infrastructure, applications, integrations and technical constraints.
Develop architecture principles and practical modernisation roadmaps.
Advise on cloud adoption, automation, platform choices and technical scalability.
Review solution designs, technical delivery risks and vendor proposals.
Guide technical teams and explain technology decisions to business leadership.

Skills and experience

Senior technology architecture or leadership experience across relevant IT environments.
Strong understanding of cloud, infrastructure, integration, security and delivery trade-offs.
Consultative communication, structured decision-making and stakeholder management.

Experience required: 15+ years of relevant IT experience, including at least 5 years in technology architecture or leadership roles.

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Contact HR for the location, work arrangement, experience requirements and selection process for each opening.

Career tracks

Where you can grow

Current openings vary. Submit your profile for suitable opportunities across these teams.

EXECUTIVE ADVISORY

vCISO — Virtual Chief Information Security Officer

Security strategy, governance, cyber risk, incident readiness and executive advisory.

EXECUTIVE ADVISORY

vCTO — Virtual Chief Technology Officer

Architecture, cloud transformation, automation and technology roadmaps.

EXECUTIVE ADVISORY

vCIO — Virtual Chief Information Officer

IT strategy, budgets, vendor governance, continuity and business alignment.

SECURITY

SOC & Cybersecurity

Monitoring, triage, investigation, vulnerability, incident response and security engineering.

OPERATIONS

NOC & Infrastructure

Network, server, endpoint, cloud, service desk and operational support roles.

ADVISORY

Consulting & Delivery

Architecture, project delivery, governance, client success and technology advisory.

GROWTH

Sales & Pre-sales

Solution development, enterprise sales, alliances and customer relationship roles.

TALENT

Recruitment

Technology sourcing, screening, coordination and staffing operations.

EARLY CAREER

Internships

Structured exposure for students and graduates building practical technology skills.

Join our talent network

Send your profile

Share your interests and CV. The HR team will contact you when a suitable requirement is available. Submission does not guarantee employment.

Prefer email? Write to hr@gxcel.com.